How to Use Litbuy: First-Timer Walkthrough for the Spreadsheet

If you are using Litbuy for the first time, the spreadsheet interface can feel overwhelming. There are rows of item codes, reference image links, multiple column headers, and filtering options that are not immediately intuitive. This guide cuts through that initial confusion with a clear, step-by-step walkthrough of the entire process — from navigating the spreadsheet to placing your first order and handling QC.

After reading this guide, you should be able to: filter the catalog to your target category, identify and note the correct item codes, specify your order clearly, evaluate QC photos, and track your shipment confidently. Each of these is a skill that improves with practice, but this guide gives you the foundation to do each step correctly from day one.

Open the main catalog site and take a moment to orient yourself before diving in. The catalog is organized into rows — each row is one item — and columns that describe the item's attributes: category, item code, description, available sizes, price range, and sometimes a link to reference images.

The most important columns for a first-time buyer are: Category (tells you what type of item it is), Item Code (the code you submit when ordering), and Reference Image (what the item is supposed to look like). If there are additional variant columns — like color or size options — those matter too.

Do not try to scroll through all 10,000+ rows. Use the filter function immediately. Most spreadsheet interfaces have filter controls at the top of each column — click the filter icon on the Category column and select the category you want. This instantly reduces the visible rows to only items in that category.

Every orderable item in the catalog has an item code — typically an alphanumeric string that the seller uses to identify the exact item. This code is what you submit with your order, so copying it accurately is critical. Even a single character error can result in the wrong item being sourced.

Many items have multiple variants: different colors, different sizes, or slightly different constructions. The variant information may be in a separate column, in the description text, or indicated by different rows with shared base codes but different suffixes. Read the description column carefully to understand what variants are available before settling on your choice.

For sizing, the most reliable approach is to reference the size chart linked in the catalog (if one exists) or to specify your measurement in centimeters directly in your order notes. Standard label sizes — US 10, EU 44, M, L — vary between brands and factories. Centimeter measurements are universal.

When you are ready to place an order, the order form captures: the item codes you want, your size or color preferences for each, your shipping address, and any special instructions. Taking an extra 5 minutes to make this information comprehensive saves you multiple follow-up messages with the seller.

For each item, include: the exact item code (copy-pasted), your preferred size in centimeters where possible, the color or variant name if multiple exist, and any specific requests like extra packaging, dust bags, or photos of specific details in QC.

Shipping address accuracy is critical. International shipping with an incorrect address is extremely difficult to redirect and in many cases results in the package being returned or abandoned. Double-check your address, including apartment numbers and postal codes, before submitting.

When QC photos arrive, treat the review as a proper inspection task — not a quick check. Open the reference images from the catalog in a separate window and compare them side-by-side with the QC photos the seller has provided.

Start with the overall shape and proportions. Does the item look like the reference? Then zoom in on specific details: logo placement and font, stitching quality at key seams, color accuracy under lighting, hardware branding on zippers or buttons. For shoes, check the sole stitching and heel shape specifically.

If everything matches and quality looks acceptable, approve the QC and the item will be shipped within 1-2 days. If you spot an issue, write a specific message explaining what the problem is — "the logo text font appears thicker than reference" or "the left shoulder seam shows uneven stitching" — and request either a replacement item or a cancellation with refund.

Never feel pressured to approve QC photos quickly if you have genuine concerns. The QC approval is binding — what you approve is what ships.

After QC approval, expect a tracking number within 24-48 hours. Use the tracking link provided to monitor your package's journey. The tracking will update at major checkpoints — departure, transit hub arrivals, customs clearance, and delivery.

Remember that tracking gaps of 3-7 days during the transit phase are completely normal. The package is moving but not every handoff generates a scan. Do not panic if tracking goes quiet for a few days during this period.

When the package arrives, inspect it immediately before discarding any packaging. Compare the contents against your QC photos. If there are issues that were not visible in the QC photos you approved, document them with clear photos and open a support ticket within 7 days of delivery. This is your dispute window.